Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Personal Information: Name, email address, phone number, postal address
• Payment Information: Credit card details, bank information (processed securely through our payment partners)
• Account Information: Username, password, and profile details
• Communication Data: Messages, emails, and feedback you send us
• Volunteer Information: Skills, availability, and background check data

2. Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and time spent on our site
• Referral sources and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process donations and issue tax receipts
• Coordinate volunteer activities and events
• Send newsletters, updates, and impact reports
• Improve our website and services
• Respond to your inquiries and support requests
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, email services, and hosting providers
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information by staff
• Regular security audits and assessments

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

7. Cookies

We use cookies to enhance your experience on our site. You can control cookie settings through your browser preferences. Essential cookies are required for the site to function properly.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:

Email: privacy@jeevan.org
Address: Chennai, India
Phone: +91 22 1234 5678